How To Create High Retention, Revenue and Referrals In Your Aesthetic Business

$499.00

In stock

Purchase & earn 499 points!

Please note that access to this course is via the Aesthetic Nexus platform.

After purchasing, check your email for a jotform link. Once filled out, please allow up to 1-2 business days for the Aesthetic Nexus team to create your account and set you up on their platform with a FREE Gold tier account for 3 months – which includes access to training resources, legal guidance, discounts for medical aesthetic supplies, a library of virtual educational lectures for topics from medical aesthetics to business management, and much more!

If you have any questions you may contact their support at gia@aestheticnexus.com with a copy of your invoice

This course looks at each touchpoint within the client journey, from the first phone call to the final farewell. Each step plays a crucial role in building trust, enhancing client satisfaction, and fostering long-term relationships. By paying attention to these details, practitioners can create a seamless, professional, and caring experience that not only meets clients’ immediate needs but also encourages their return and loyalty. Additionally, this video helps you understand how to generate more revenue through effective consultations and retailing, equipping you with the tools to maximize every opportunity to introduce clients to new products and services.

This course was created from 7 years of data and research, collected from medspas and practices all over the world that were achieving huge success with little advertising and a focus on delivering a 5* client experience, resulting in high retention and client satisfaction. Interviews and visits to multi million dollar aesthetic businesses have helped over 2,500 individual practitioners to large medspas understand the importance of delighting their clients.

Table of Contents

Mastering telephone communication for booking and confirming appointments
Creating a welcoming arrival and waiting room environment
Conducting thorough and compassionate consultations
Maintaining professional etiquette and appearance
Effectively integrating retail product recommendations
Overcoming barriers to retailing
Optimizing the retail display area
Ensuring a positive final impression during client departure

This list covers the key aspects of the comprehensive client experience in a clinical or wellness setting, from initial contact to final departure.

Please give up to 24 hours for your course to activate after purchasing.

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Purchaser agrees and understands that it is solely the responsibility of the purchaser to know and understand the training and regulatory requirements of the state in which she/he is operating in order to use the product. Purchaser agrees to defend and indemnify seller for any misuse of the product and seller shall in no way be responsible for any injury, accident, malfeasance or misfeasance related to purchasers use of the product.