Please take note that we cannot assume responsibility for any lost, stolen, or undeliverable packages. We are also not liable for any shipping delays that may be caused by factors beyond our control, including weather conditions and other unforeseeable circumstances.
In case your package is lost, stolen, or delivered to the wrong address, you, as the recipient, are required to contact the relevant shipping carrier to file a claim. We are ready to provide you with all the necessary information to assist in the investigation. However, it is important to understand that this process lies outside of our jurisdiction.
We would also like to emphasize that any errors made by customers will result in additional shipping costs.