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Management of Customer Experience

$300.00 for 6 months

Purchase this product now and earn 300 Points!

Throughout this course, you will be able to gain insights on ways to improve the customer’s experience journey in your clinic and the importance of it.

Please give up to 24 hours for your course to activate after purchasing.

Management of Customer Experience - Table of Contents

What's Included

Online Lessons:

  • Chapter 1: Sharing & Collecting
  • Chapter 2: Booking The Consultation & Confirmation
  • Chapter 3: The Art Of Arrival
  • Chapter 4: The Waiting Room
  • Chapter 5: Best Practise Consultation
  • Chapter 6: A Professional Experience
  • Chapter 7: Retail At Consultation
  • Chapter 8: Retailing
  • Chapter 9: Retailing At Reception
  • Chapter 10: Departure
Disclaimer of warranty

No warranties or representations. Sellers and purchaser specifically acknowledge that except as otherwise set forth in this purchase agreement, sellers are selling and purchaser is purchasing the purchased equipment / tools “as is, where is”. Seller is not providing any warranty for the product and not making any warranty, express or implied. Purchaser has inspected the equipment/tool, and is not relying on any representations or warranties of any kind.

Purchaser agrees and understands that it is solely the responsibility of the purchaser to know and understand the training and regulatory requirements of the state in which she/he is operating in order to use the product. Purchaser agrees to defend and indemnify seller for any misuse of the product and seller shall in no way be responsible for any injury, accident, malfeasance or misfeasance related to purchasers use of the product.